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HelpCenter

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Quick Start Guides

4

What is QuarkIP?
How to Sign Up for QuarkIP？
How to Top-Up？
How to Purchase a Proxy？

FAQ

8

What happens if I don’t use all my traffic?
Can I extend the plan of my proxy service?
How Can I Contact You?
Are the proxies I buy from QuarkIP exclusive?
How Fast Are QuarkIP Proxies?
What’s the Difference Between Datacenter Proxies and Datacenter IPv6 Proxies?
What’s the Difference Between ISP and Residential Proxies?
What Kind of Free Trial Plans Do You Offer？

Billing and Pricing

6

Do you offer refunds for your proxies?
Why does my purchased proxy show as “In progress”?
Where can I get an invoice for my order?
Does QuarkIP offer discounts?
Can I cancel my order at any time?
What payment methods does QuarkIP support?

Residential Proxies

6

Where can I view my traffic usage?
How to Whitelist an IP Address
Can I change my password?
Will the traffic I purchase expire?
How to Use Residential Proxies
How to Purchase Residential Proxies

Datacenter Proxies

7

How do I purchase datacenter proxies?
How to use datacenter proxies?
Can I use the same proxy on multiple devices at the same time?
How can I export all Datacenter proxies?
How to change my proxy protocol?
Do datacenter proxies support refunds?
How can I extend my datacenter proxy plan?

ISP Proxies

7

How do I purchase ISP proxies?
How to use ISP proxies?
How to change my proxy protocol?
How can I export all ISP proxies?
Can I get a refund for ISP proxies?
Can I use a ISP proxy on multiple devices at the same time?
How can I extend the duration of my static residential proxy plan?

Datacenter IPv6 Proxies

7

How do I purchase datacenter IPv6 proxies?
How to use datacenter IPv6 proxies?
Can I use the same proxy on multiple devices at the same time?
How to export all Datacenter IPv6 proxy data
How do I change the proxy protocol?
Is the Datacenter IPv6 proxy eligible for a refund?
How to Extend Your Datacenter IPv6 Proxy Plan

Static Proxy

6

How to Use QuarkIP Proxy with Firefox
How to Use QuarkIP Proxy with Chrome
How to Use QuarkIP Proxy with Adspower
How to Use QuarkIP Proxy with Shadowrocket
How to Use QuarkIP Proxy with Dolphin
How to Set Up a Proxy on V2Ray

Residential Proxy

1

v2ray

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HelpCenter
Residential Proxies
Can I change my password?

Can I change my password?

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How to Whitelist an IP Address Will the traffic I purchase expire?