FAQ
What happens if I don’t use all my traffic?
Last Updated: 06/05/2025The data for QuarkIP’s residential proxies never expires. Even if you don’t use all your traffic within a certain period, it remains valid and you can resume using it at any time.
Can I extend the plan of my proxy service?
Last Updated: 06/05/2025If you find that a QuarkIP proxy meets your needs, we recommend renewing it promptly to avoid the proxy being deleted and becoming unavailable after expiration. You can extend your proxy subscription by clicking the “Extend” button on the proxy management page and choosing to renew for 30, 90, 180, or 360 days. After extension,...
How Can I Contact You?
Last Updated: 06/05/2025If you’d like to learn how to use a specific type of proxy, or if you encounter any issues during usage, feel free to contact us via live chat in the bottom-right corner of the page or email us at support@QuarkIP.com. We’re here to help you as soon as possible.
Are the proxies I buy from QuarkIP exclusive?
Last Updated: 06/05/2025Yes, the static proxies you purchase are exclusive and are not shared with any other users. The proxies have never been used by anyone else before being sold. As long as your subscription is active, you will always use the same proxy IP. ⚠️ Please note: Once the proxy package expires, the assigned IP will...
How Fast Are QuarkIP Proxies?
Last Updated: 06/05/2025QuarkIP’s proxy nodes are carefully selected and deployed with high-performance infrastructure, offering advantages such as low latency and high stability. We are committed to providing users with industry-leading connection speeds. For the best speed experience, we recommend:
What’s the Difference Between Datacenter Proxies and Datacenter IPv6 Proxies?
Last Updated: 06/05/2025Key Difference Between Datacenter Proxies and Datacenter IPv6 Proxies The main distinction lies in the type of IP protocol used: ✅ If you’re accessing traditional websites or platforms, we recommend using IPv4 Datacenter Proxies.✅ If your target supports IPv6, IPv6 proxies may help reduce costs and support larger-scale deployments.
What’s the Difference Between ISP and Residential Proxies?
Last Updated: 06/05/2025Our Static Residential Proxies are priced per IP. The IP address remains unchanged throughout the duration of your plan, and there are no bandwidth limits. In other words, you can use as much traffic as you need without any additional charges—enjoy unlimited usage with full control. In contrast, our Residential Proxies are based on data...
What Kind of Free Trial Plans Do You Offer？
Last Updated: 07/22/2025Datacenter Proxies Free trials are currently unavailable. We recommend starting with our 30-day plan to evaluate performance at a lower cost. Datacenter IPv6 Proxies Free trials are currently unavailable. We recommend starting with our 30-day plan to evaluate performance at a lower cost. ISP（Static Residential） Proxies Free trials are currently unavailable. We recommend starting with...